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If you are not 100% satisfied with your purchase, or if you wish to exercise your right to withdraw from the purchase agreement without providing a reason, you may return your order for a full refund or exchange it for something else.
You can return or exchange your purchase within 14 days from the date of receiving the item. To initiate a return, please send an email to mypetswoofinery@gmail.com, stating your intention to return the item. Our manager will contact you to assist with the process.
Returned or exchanged items must be unused, with all original labels and tags attached, and in the condition you received them, including the original box and/or packaging with all components.
The cost of return shipping is paid by the customer, unless otherwise agreed. Please note that we are not responsible for lost or damaged items during return shipping.
Refunds will be issued within 14 days after we receive and verify the returned item.
You can return or exchange your purchase within 14 days from the date of receiving the item. To initiate a return, please send an email to mypetswoofinery@gmail.com, stating your intention to return the item. Our manager will contact you to assist with the process.
Returned or exchanged items must be unused, with all original labels and tags attached, and in the condition you received them, including the original box and/or packaging with all components.
The cost of return shipping is paid by the customer, unless otherwise agreed. Please note that we are not responsible for lost or damaged items during return shipping.
Refunds will be issued within 14 days after we receive and verify the returned item.